1. Testing Process

1.1 Introduction

1.2 Test Planning, Monitoring and Control

1.2.1 Test Planning

1.2.2 Test Monitoring and Control

1.3 Test Analysis

1.4 Test Design

1.5 Test Implementation

1.6 Test Execution

1.7 Evaluating Exit Criteria and Reporting

1.8 Test Closure Activities

2. Test Management

2.1 Introduction

2.2 Test Management in Context

2.2.1 Understanding Testing Stakeholders

2.2.2 Additional Software Development Lifecycle Activities and Work Products

2.2.3 Alignment of Test Activities and Other Lifecycle Activities

2.2.4 Managing Non-Functional Testing

2.2.5 Managing Experience-Based Testing

2.3 Risk-Based Testing and Other Approaches for Test Prioritization and Effort Allocation

2.3.1 Risk-Based Testing

2.3.2 Risk-Based Testing Techniques

2.3.3 Other Techniques for Test Selection

2.3.4 Test Prioritization and Effort Allocation in the Test Process

2.4 Test Documentation and Other Work Products

2.4.1 Test Policy2.4.2 Test Strategy

2.4.3 Master Test Plan

2.4.4 Level Test Plan

2.4.5 Project Risk Management

2.4.6 Other Test Work Products

2.5 Test Estimation

2.6 Defining and Using Test Metrics

2.7 Business Value of Testing

2.8 Distributed, Outsourced, and Insourced Testing

2.9 Managing the Application of Industry Standards

3. Reviews

3.1 Introduction

3.2 Management Reviews and Audits

3.3 Managing Reviews

3.4 Metrics for Reviews

3.5 Managing Formal Reviews

4. Defect Management

4.1 Introduction

4.2 The Defect Lifecycle and the Software Development Lifecycle

4.2.1 Defect Workflow and States

4.2.2 Managing Invalid and Duplicate Defect Reports

4.2.3 Cross-Functional Defect Management

4.3 Defect Report Information

4.4 Assessing Process Capability with Defect Report Information

5. Improving the Testing Process

5.1 Introduction

5.2 Test Improvement Process

5.2.1 Introduction to Process Improvement

5.2.2 Types of Process Improvement

5.3 Improving the Testing Process

5.4 Improving the Testing Process with TMMi

5.4 Improving the Testing Process with TMMi

5.5 Improving the Testing Process with TPI Next

5.6 Improving the Testing Process with CTP

5.7 Improving the Testing Process with STEP

6. Test Tools and Automation

6.1 Introduction

6.2 Tool Selection

6.2.1 Open-Source Tools

6.2.2 Custom Tools

6.2.3 Return on Investment (ROI)

6.2.4 Selection Process

6.3 Tool Lifecycle

6.4 Tool Metrics

7. People Skills – Team Composition

7.1 Introduction

7.2 Individual Skills

7.3 Test Team Dynamics

7.4 Fitting Testing Within an Organization

7.5 Motivation

7.6 Communication