IT Asset Management (ITAM) Based On ITIL & ISO 55001

• Why your organization needs ITAM
• The ITAM business disciplines and best practices
• The challenges and benefits associated with ITAM in a dynamic IT environment
• The four key ITAM areas and their interrelation (SAM, HAM, SEAM, PINAM)
• The IT asset lifecycle from procurement through to retirement and disposal
• What to be aware of in daily IT operations in regards to compliance
• How to assess the ITAM objectives of your organization
• The ITAM ecosystem and key stakeholders
• How the ISO methodology and ITIL approach can contribute to a successful ITAM program
• Risk and cost control of your IT Assets
• How to achieve compliance within the four key ITAM areas

پیشنیاز خاصی برای این دوره تعریف نشده است.

• مدیران امنیت اطلاعات
• مدیران ریسک
• مدیران فناوری اطلاعات
• مدیران سیستم های و روش ها
• تحلیل گران کسب و کار

• ITAM introduction:
  • Definition, purposes and objectives
  • Why do your organization need ITAM?
  • Introduction to the four key areas: Hardware Asset Management, Software Asset Management, Services & cloud Asset Management, People & Information Asset Management
  • The IT Asset lifecycle and its impact on your business
  • The key roles in ITAM – stakeholders, functions, roles and responsibilities
  • Typical business issues and challenges in the ITAM workflow
  • Introduction to ITAM best practices, ISO55000 and ITIL

  Hardware Asset Management (HAM) introduction:

  • The concept, purpose and benefits of HAM
  • The HAM lifecycle in your organization from acquisition through to disposal
  • Request and approval processes, procurement and lifecycle management, redeployment and disposal management
  • The placement of HAM in the ITAM ecosystem
  • Mobile device (asset) management aspects of HAM
  • The best practices of HAM (ISO and ITIL)
  • The tool reflections of HAM

  Software Asset Management (SAM) introduction:

  • Definition and objectives
  • SAM best practices and framework (Including how to avoid “The Bermuda Triangle of SAM”)
  • The business value of SAM SAM from request to acquisition through disposal
  • Key roles and stakeholders in a SAM program
  • The placement of SAM in the ITAM ecosystem
  • The concept of compliance
  • The risks/costs related to software audits
  • Organizational pitfalls and challenges in the SAM process
  • IT service Management (ITIL) and ISO19770 approach within SAM

   

   

   

  Services and Cloud Asset Management introduction:

  • The concept of services and cloud services
  • The costs, challenges and benefits associated with Services and Cloud services
  • Definition and objectives within Services and Cloud Asset Management (SEAM)
  • The contractual issues as assets in SEAM
  • The pitfalls and benefits from SEAM ITAM best practices in a SEAM context
  • The placement of SEAM in the ITAM ecosystem
  • Key roles and stakeholders in a SEAM program
  • Compliance in a Cloud perspective

  People & Information Asset Management (PINAM) introduction:

  • Definition and objectives
  • How to define Information and People as assets?
  • Security and risk control (information sharing, employees leaving the organization, loss of mobile devices, access regulations, etc.)
  • BYOD in a Services and Cloud Asset Management perspective
  • How do mobile users use their devices and content?
  • Benefits and pitfalls
  • Policy Setting – security policies for content, users and mobile devices

  ITAM Key findings and conclusions:

  • The best practices in the ITAM framework
  • How to assess and understand the ITAM maturity in your organization
  • The interface between the four key ITAM areas (HAM, SAM, SEAM, PINAM)
  • Effective communication of your ITAM goals to the key stakeholders in your organization

  ITAM integration with the organisational key business drivers and goals

• اعطاي مدرك بين المللي شرکت IT House نماینده رسمی PECB کانادا در ایران

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